In 2000, I took a job as a Front Desk/ Reservation staff member with a local cabin rental company to aide in paying my way through college, never realizing that job would lead me to my chosen career path.
Always bringing significant contributions, to the two companies I worked for since 2000, resulted in my being assigned to various positions of responsibility thus resulting in continuous promotions.
Eventually my knowledge of the cabin rental industry and demonstrated leadership lead to my position as General Manager for a cabin rental company with over 200 cabins. The past 19 years provided me a fortunate experience working every facet of the overnight lodging industry.
To ensure a smooth and successful daily operation in the hospitality industry you must always be willing to go above and beyond. Whether it’s helping maintenance staff make repairs, cleaning cabins during short staffed periods, doing laundry or whatever is necessary to take care of our guest and our home owners. I have always operated with the philosophy: ‘If you’re too big for the small jobs then to you’re too small for the big job!’
Having had the privilege of working for a family owned company and a corporate cabin company has enlightened me as to the numerous advantages and disadvantages that arise within both types of lodging companies. It has provided me with the necessary skills to successfully encompass the best of both company types while delivering personable service to our Cabin Owners, our Customers, and to our Team . Our business practices can be executed in a professional manner that does not lose it’s Southern Hospitality or Charm.
Here, at Smoky Mountain Cabins of Tennessee, you will experience open, honest communications. Our family operated company values relationships, constructive input, and loyalty. Whether you’re a cabin owner, our guest, a staff member, or selected vendor, our goal is simply to assist you with the best Smoky Mountain experience! We invite you to take advantage of our hospitality by allowing us the opportunity to serve your lodging needs while visiting the Tennessee Great Smoky Mountains area!
Thank you for taking the time to learn a little more about Smoky Mountain Cabins of Tennessee.